Mobile / Casino
At jilligames, your account data belongs to you — this policy explains exactly what we collect, why we collect it, and how you can review or update it at any time. Access to this platform and the rights described here depend on your local law and eligible regions.
This policy applies to personal data collected when you register an account, log in, browse the lobby, or complete a transaction through jilligames. The data we collect typically includes your registration details — name, email address, and mobile number — along with transaction records tied to your wallet activity. When you use bKash or Rocket to fund your account or request a cashout, the transaction reference and amount are stored against your account record so you can review them at any time from your account history page. We do not sell your personal data to third parties. Data we hold is used to operate your account, process wallet transactions, deliver account communications, and meet any reporting obligations applicable to the region. We retain account data for as long as your account remains active and for a defined period after closure, in line with applicable requirements. Cookies and device identifiers help us keep your session active and detect unusual access patterns — you can review cookie settings through your browser. Where third-party payment processors handle your bKash or Rocket transaction, their own privacy terms apply to the processing step they perform. Your eligibility to exercise the rights described in this policy depends on your local law and the eligible regions in which this platform operates.
bKash deposit and cashout references are stored in your account record and visible in your transaction history.
Rocket wallet activity is logged against your account and accessible from the account history section after each transaction.
Name, email and mobile number collected at registration are used only for account operation and communication.
Session cookies keep your login active; browser settings let you review or limit cookie storage at any point.
Not every interaction with jilligames falls under exactly the same data rules. Understanding the boundaries helps you know which terms to read for each part of your experience.
Registration, login, session data and account preferences are fully covered by this policy. We control and are responsible for those records.
Transaction references processed through bKash or Rocket are recorded here, but the payment processor's own privacy terms govern their side of the transaction.
Game content served from studio partners such as Pragmatic Play or PG Soft may involve those studios' own data practices within the game environment.
Links or services outside jilligames are not covered by this policy. Once you leave our domain, the destination site's own terms apply.
You have concrete actions available under this policy, and each one has a clear path through your account or our support channel. To review the personal data we hold, open the account settings page once you are logged in — your registration details, mobile number and transaction history are all visible there. If any detail is incorrect, the account settings page includes fields you can edit directly; for information you cannot update yourself, our support contact can process a correction request on your behalf. If you want to ask a question about how a specific piece of data is used, or if you want to request deletion of your account data, reach our support team through the contact routes listed on this page. Requests tied to data deletion or account closure are handled in line with applicable retention requirements, which means some records may be kept for a defined period even after a deletion request. Your ability to exercise these rights depends on your local law and the eligible regions in which this platform operates. We do not require you to justify a correction request — if the data is wrong, we will fix it.
Log in and open account settings to see your registration details and full transaction history, including bKash and Rocket entries.
Edit your name, email or mobile number directly in account settings. For locked fields, contact support with the correction you need.
Send a message through the support contact route on this page. State which data point your question covers and we will respond through the same channel.
Contact support to request account or data deletion. Some records are kept for a defined period under applicable requirements before full removal.
If you have a question about this privacy policy, need to raise a data correction, or want to request your account records, use one of the contact routes below. All routes are published on jilligames — we do not list channels we do not operate.
Open the chat widget from any page on jilligames while logged in. State your question and our team will handle it through that thread.
Send your privacy or data request by email using the address listed in the contact section of jilligames. Include your registered mobile number for faster account matching.
The help section on jilligames includes a dedicated privacy and data topic. Start there for self-service answers before contacting the team directly.
Our data handling approach is built around the principle that your account records stay accurate, accessible and protected. Below are the four areas that affect your data most directly.
Access to your account data is protected by your login credentials. If you suspect unauthorised access, change your password immediately from account settings and contact support through the published chat or email route.
We use session cookies to keep your login active and functional cookies to remember your lobby preferences. You can review and adjust cookie permissions through your browser settings at any time.
Active account records are kept while your account is open. After closure, a defined retention period applies before records are removed, in line with applicable regional requirements.
When this policy changes, the updated version is published at jilligames/privacy-policy/ with a revised date. Continuing to use the platform after an update means you have reviewed the current terms.
These are the questions we hear most often about data, access and rights on this platform.
We collect your name, email address and mobile number at registration. Once you make a transaction via bKash or Rocket, the reference and amount are added to your account record. You can see all of this in account settings after logging in.
Yes. Log in and open the account settings page — your registration details and transaction history, including bKash and Rocket entries, are listed there. If something is missing or unclear, contact support through live chat or the published email address.
You can edit your name, email and mobile number directly inside account settings. For fields that are locked, send a correction request through live chat or email support. We do not require you to explain why a correction is needed — just tell us what is wrong.
We do not sell your data. Transaction references passed to bKash or Rocket for processing are handled under those providers' own privacy terms. Studio partners such as Pragmatic Play or PG Soft may process limited session data within their game environments under their own policies.
Contact support by live chat or email and request account or data deletion. Some records are retained for a defined period under applicable requirements before full removal. Your support request starts the process and the team will confirm the steps that apply to your account.
Access to jilligames and the data rights described in this policy depend on your local law and eligible regions. If you are accessing the platform from Bangladesh, please review current local regulations to confirm eligibility before using account features.